Jam´s frustrated

Hello everyone in mxm.
First of all im really mad when im writing this.
Been out on different hunts lately and the Loot hasnt been my best friend.
So i wrote a support case to MindArk that i had 15000 Peds 3 weeks ago and all ran out in the sand.
Damn i feel so frustrated because i really like this game but as the Fucking Lootius isnt on my side im gonna take a break.
The support wrote me back and told me that they sorry for my loss and that ived been doing it wrong and maybe should try something different BAH in my ass Im a hunter not a fucking miner or crafter (sorry about that guys ).
So on Thursday im gonna do some Globsterhunt with La and then im gonna just disapear for a couple of years. Nah just weeks.
So im gonna drop in and see how things work out Oki Cya later and may the Fucking Lootius be on your side Tho i doubt it JaM

I totaly agree with you i have allso sent a message to mind ark regarding this and still waiting for a response.

this is the ansver i receved

13 Apr 2008 You wrote:
hi i just wonder if i am black listed from HOF or am i doing somthing wrong all my frends get them but not me i spent multum on this game and still not resived YES i am missint ther the returne on my investment in this game onexepebol deposot 100 us dollars today hope to se a difrent in loot or i may have to take my dollers somwear else.
despret

15 Apr 2008 Entropia Support:
Hi,
Since we are only technical support for the Entropia Universe, we cannot give any information regarding the in-game dynamics. We can understand that you feeling frustrated. However, all participants have the possibility of receiving a HoF. Generally, by increasing the skills and using better equipment, participants increase their possibilities to get a HoF. Occasional large findings do not affect the individual participant's possibilities in mining.

Kind regards,
Entropia Support

About Thursday im not gonna do that hunt im going to my Grandmothers house and Heal up my wounds
So cya around

Sorry Jam i didnt Mean to Top your Complaint but i tried

15 Apr 2008 You wrote:
12 Apr 2008 You wrote:
I am curious why recently during this month all my friends in game have been complaining about how much the loot systems suxs in this game we all have combined to kill hundreds if not thousands of mobs and spent thousands of dollars combined and to not even receive 1 HOF let alone ever seeing a ATH why has this game become so bad in delivery this simple pleasure of experiences some joy from hofs and items from this game
We have all decided that we are gong to stop depositing regularly because we all feel you do not support the players that support you we can honestly say that we can get better value for money going out to dinner night clubs concert or even a casino than this game delivers, this would have to be the most expensive game in the world and the worst value for entertainment because you keep finding ways to get more money form us but not giving more back, when is the tide going to change we are all really started to hate this game and regretting that we invested in your project look hard at how you treat your long time players MA stop reducing the loot and also start fixing your bug s and servers more regularly.
Mining is getting worse too and crafting everything we do, and just recently a friend who has 30+ skill in attachment and a 100% QR Blueprint spent $250 in 10 mins trying to craft oramps that was over 200 clicks and only to receive 5 amps he almost cried and said he isn’t coming back and wonted to just chuck his avatar in the bin in disgust
I am getting so disappointed, and I say to myself why am I making the effort to make web pages and forums and create a community and support the game and promoting something that obviously is being run by very greedy and needy mangers.

And we are not imagining any of this and its not in our heads we all know the game has change and not for the better all our patience’s are running very thin and I am talking about hundreds of players so pay attention ma



14 Apr 2008 You wrote:
Also Have you got me listed as a player that shall not recive any hofs or ATH's

I did notice once when i disabled the adds in the options it said i would not be entitled to big loots well the last 3 months thats what it feels like no matter how much work i do ingame or no matter what mob big or small or even how long i play or even if i go off world or if a deposit a lot or a little i get no big hofs nothing worth anything to cover my losses i have found that i allways get a very low return less than 50% by the time i pay for armour decay gun decay fap decay and even taking of my armour i get decay and ammo you have dozen of taxes in this game but not as many ways for us to make money i am left with a big hole in my wallet and have tghis empty un satified feeling everytime i play.

What is going on am i blacklisted to not receive any decent loots any more i also noticed that when online i see the same players allways getting hofs everyday but i dont get any for months on end i play everyday just about and play very hard why does it seems only ubers and the same players allways benifit while i loose out why do i allways get carppy loot and no items this used to be good last year but this year is the worst value for money i have ever had how do you expect me to keep playing when the game just takes my money and never gives back in return its not fair i crfat i mine and i hunt i spend time on same mob or move around i play at differnt times. i have noticed only during europeans time the best loot happen but not australia time i hop you are not discrimnating against me for any reason.

And the only other thing s is why do you have event allways for ubers and not for the rest of the player you say you have 700,000 registerd users but i belive only 1% of players get the good loot and the rest have to pay for it feels like a pyramid scam with casino rules hiding behind a game where is the insentive for the rest of the players ?

I would like a honest answer from you and do not reply telling me you cant disclove sensitive info that will make me very angry.

And dont tell me its bad luck i dont believe in luck this is a computer program not a leprichon.

Is this game going to die soon or are you not going to keep it going for decade as you said seems like you are ripong me off and many mates say the same thing too i have withdrawn 100 Dollars the hole time i have played and i have deposited 5000+ dollars i dont see where in tyhat equatiuon that you are worse off and i am not stupid .

i await a reply from someone other than tech support this is not a tech support inquiry seeing there is no other way to let the mindarlk owners to know how i feel other than this letter.

I wish to be treated as a customer and not pushed away like a gamming child.

15 Apr 2008 Entropia Support:
Hi,

Thank you for reporting. Since you have been with us for such a long time, you are probably aware of that we cannot discuss in game balance here. There are several reasons for this. We can only reveal as much as that the system is operating the same for all participants, meaning that all avatars have the same basic conditions when they join the Entropia Universe. The trick is to find out how to optimize your own situation by getting to understand the economy, the market forces and how to match skills and equipment efficiently.

We will off course forward you remarks to the balancing team, but apart from that, there is not much more we can add to this matter and therefore we will now close this case.

Thank you for understanding.

Kind regards,
Entropia Support
I feel i am being abuseed by your balancing team becuase you refuse to answer my qestions and pushing me away with answers that do not respond to my questions.

And i would thank your to no patronise me any longer

Hi,
Thank you for your message and for provide us with additional details about this situation. As you probably know, there is a new VU coming soon. We will appreciate a lot if you can come back to us after this date to see if this issue is still there. Thank you, in advance, for your patience and participation in Entropia Universe.
Kind regards,
Entropia Support
16 Apr 2008 You wrote:
Well i can only say i wont be lookng forward to the new vu in the past all vu's have brought nothing but new and non exciting ways for you to find xtra changes and new charges and problems for us entropians to experience and i am not alone in my expressions, i can only hope this vu you will genuinely fix some of the dozens of problems we all experience in the game and hopefully wont cridge at what we call new taxes instead of new enjoyments. i will be watching with a very keen eye of my list bugs to see if any are fixed.
Dont seem suprised in my response because i have done my own survey from my soc and many other socs too perhaps you should try doing some surveys of your own or try making a list of suggestions and bug list and make it public so everyone can see that you are indeed listening to your comunity and not just forfilling the wishes of your own department and that of a very few ubers.Perhaps i should just make a bet now that they wont be fixed i wont excuse myself for being pesimstic becuase your track record so far speaks for itself.

Thankyou end of support Question.

17 Apr 2008 Entropia Support:
Hi,

Thank you for your comments. We are constantly working on improving Entropia Universe to make it an enjoyable place for all. However, in this process, it is difficult to please everyone.

Following a change, it can be difficult to see the advantages brought about by it. It is regretful that you feel so frustrated at the moment, as you are an important member of the Entropia Universe community. We thank you for your feedback, which will be passed on to the design team.

Thanks for your patience and participation in Entropia Universe.

Kind regards,
Entropia Support